Terms of Service

  1. All our quotations are subjected to the availability of raw materials and we reserve the rights to replace the item of equivalent value.
  2. Prices quoted are inclusive of delivery to one location. Transport levy of $50 for orders below $600/-. For delivery within CBD area, additional CBD levy of $30 is chargeable.  Midnight charge levy $150/- for clearing after 11pm.  Setup levy of $30-$50 is applicable for delivery to venues without lift access.
  3. Food best consumed within three hours of delivery.
  4. Payment terms, 100% upon confirmation of order (3 working days before event date). Cheque to be made payable to “Raffles Treats Pte Ltd”.  Price quoted is subjected to GST charges.
  5. A 50% charge will be levied for cancellation of confirmed order.
  6. Final headcount must be confirmed one week before event date.